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FAQ

In this section you will find answers to frequently asked questions.


Email FAQ

How do I setup my computer to open attachments in Outlook Express?

Gradebook FAQ

I receive a message that a certain day is "Not a Valid School Day". How can I retrieve the School Days?

How can I enter an overwrite grade, such as NC or I, as a semester grade?

How can I remove an overwritten semester grade?

How do I enter a semester exam grade?

 


Email FAQ


How do I setup my computer to open attachments in Outlook Express?

1. Open Outlook Express.

2. Click the 'Tools' menu.

3. Click 'Options' - The Options dialog box displays.

4. Click on the 'Security' tab.

5. Uncheck the checkbox that says, "Do not allow attachments to be saved or
opened that could potentially be a virus.
"

6. Click 'OK'

7. Restart Outlook Express for the changes to take effect.



Gradebook FAQ


I receive a message that a certain day is "Not a Valid School Day". How can I retrieve the School Days?

1. Open the appropriate class file.

2. Click the 'Pinnacle' menu.

3. Move down to 'Retrieve' and click to open the sub-menu.

4. Move over to the 'School Days' menu item and click it.

5. This will retrieve all missing school days.
 


How can I enter an overwrite grade, such as NC or I, as a semester grade?

1. Open the appropriate class file. NOTE: Be sure you are in Assignment View. If you are not sure, click View on the menu bar and click Assignments.

2. Click Select on the menu bar and choose Result Column.

3. Click Semester and click OK.

4. Double-click the grade in the Result Column you wish to change.

5. Click Yes to confirm the Overwrite.

6. The following dialog box is displayed. Choose the appropriate grade from the drop-down box, then click OK.
 

 


How can I remove an overwritten semester grade?

1. Click View on the menu bar and choose Semesters.

2. Click the overwrite grade you wish to remove.

3. Click Edit on the menu bar and click Clear, then click Current Semester.

4. Click Yes to clear the grade and recalculate.

 


How do I enter a semester exam grade?

1. Click Select on the menu bar, then click Quarter.

2. Choose "Semester Exam", then click OK.

3.  Enter the grades in the Exam column.

4. Save the class file.